Net Promoter Score – Internal

This should look exceptionally familiar. But with one addition – “as a place to work.”

(That is, if you click the “Begin” button below.)

Net Promoter Scores aren’t just for external customers, after all.

This is a great tool to use any time of year as a “quick pulse check” to see what the masses are thinking.

Again, this is not an in-depth survey. Like the External NPS, this is just a temperature check. If this flags especially high (higher than normal) or especially low, then we’ve got some homework to do, don’t we.

And that’s ok. That’s exactly why we’re doing this. Information. Command of the business. It’s all good.