Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) are both tools that big businesses use in strategic planning and execution. They’re also great tools for small-to-medium business to use to compete and perform like the big dogs. Let’s take a look at the similarities and differences and get a handle on why you need both.
Key Performance Indicators | Objectives and Key Results | |
Structure | List of measures & metrics | List of overarching goals and. for each, indicators of success |
Data | Numeric/quantifiable | Quantifiable and Activities/achievements defining success |
Orientation | Roll up from teams and departments to central management | Bi-directional alignment. In smaller companies, tend to be management-driven. |
Timing* | Current & Past Performance | Forward-Looking |
Role/Use* | Operational Management / Execution; Check performance | Strategic Planning & Forward Management |
Redefinition Frequency | Infrequent – Annually or every few years. | Frequently – Every quarter, or at least every year. |
Core Purpose* | Guide Daily Execution | Drive Dynamic Change & Improvement |
If you walk down the table above and compare and contrast each point, you should have a really good idea of the purpose and use of KPIs vs. OKRs and when to use each.
What About That Pesky Asterisk*
There’s just one catch. I have high expectations of myself and my clients. I don’t use Key Performance Indicators quite the way they’re intended. What’s the fun in that!
There are three items in the chart above that have asterisks:
- Timing
- Role/Use
- Core Purpose
Because I have my clients go beyond identifying KPIs to also define a Performance Budget, in the Pivot Habit method, KPIs become:
- Timing – Past performance, current performance, and forward looking.
- Role/Use – Strategic & Forward management as well as execution management.
- Core Purpose – Driving dynamic change as well as guiding daily execution.
Back to Index | Next: Benefits of KPIs
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